State grants extension allowing for needed time to construct 1,4-dioxane treatment systems

Prepare to reduce irrigation 20% to meet District’s goal of keeping impacted wells offline until treatment is completed

The Port Washington Water District (PWWD) has received a compliance deferral from New York State, which will allow the District the needed time to design and construct the treatment systems to remove 1,4-dioxane. The State will only grant the two-year compliance deferral to water providers that have an action plan to construct advanced oxidation process (AOP) treatment system, which is required to meet the State’s new maximum contaminant level (MCL) for 1,4-dioxane.

“The District’s goal is to keep the impacted wells offline by requiring the community to reduce irrigation by 20% while we work aggressively to get the needed treatment systems up and running,” stated David Brackett, Chairman of the PWWD.     “The compliance deferral is a proactive measure reserved for extreme weather or emergency circumstances.  However, if we are to meet the water needs of our community during the hotter months—while simultaneously keeping wells offline to construct required treatment—the Port Washington community must reduce irrigation usage by 20 percent.”

On August 26, 2020, the New York State Health Department finalized regulations establishing MCLs for 1,4-dioxane at 1 part per billion (ppb). Currently, three of the District’s 12 supply wells have had detections of 1,4-dioxane at or above 1 part per billion.  According to the New York State Health Department, “The MCLs are set well below levels known to cause health effects in animal studies. Therefore, consuming water with PFOA, PFOS or 1,4-dioxane at the level detected does not pose a significant health risk. Your water continues to be acceptable for all uses.”

“Extensive analysis went into creating a water resource management plan for this summer that manages our limited capacity,” stated Commissioner Mindy Germain. “It is important that residents start taking steps now to prepare to reduce irrigation.”

“We are alerting you now to provide plenty of time to advise contractors, consider landscaping choices and consider applying for a smart irrigation controller rebate, stated Commissioner Peter Meyer.

A winter mailing will go out to all customers of the PWWD with detailed instructions to:

  • Turn back watering times for each zone by four minutes as it will help save up to 20 percent on overall usage.
  • Addresses that fall within a particular geographic zone are required to follow the time schedule for automatic irrigation system watering established within that specific zone (SEE MAP)
  • Check for leaks or broken sprinkler heads that waste water unnecessarily.
  • Ensure that irrigation clocks are adhering to Nassau County’s Odd/Even Lawn Watering Ordinance (see next page for more details).
  • Ensure automatic rain and soil moisture sensors are working properly.
  • Consider installing a smart irrigation controller. The District has $150 rebates available to residents who make the switch.
  • Make good landscaping choices, such as integration of native/drought resistant plans and xeriscaping, as this will lead to lower water usage.

To learn more about the compliance deferral and the proactive steps the District has and continues to take to address the detection of these contaminants, please visit If you would like a printed copy of the deferral notice, please call the District at 516-767-0171 or send an email to To access new irrigation requirements, as well as tools and resources, please visit


AOP treatment, when coupled with granular activated carbon (GAC), is currently the only approved method in Nassau County to rid the water supply of 1,4-dioxane. This treatment combination is also capable of removing perfluorooctanoic acid (PFOA) and perfluorooctanesulfonic acid (PFOS), should detections of these contaminants ever near the State’s new maximum contaminant levels (MCLs). AOP treatment works by mixing an oxidant, in this case hydrogen peroxide, with water and running it through ultraviolet light. This makes a chemical reaction that destroys the 1,4-dioxane molecules. The water then runs through the GAC filters which removes any remaining hydrogen peroxide and impurities prior to entering the public distribution system.

Download PDF

The Port Washington Water District (PWWD) is seeking to build an additional treatment facility at the Christopher Morley Parkwell well site. Approval for the land use provides the District with the space needed to construct the state-of-the-art facility that will effectively remove emerging contaminants 1,4-dioxane and PFOA/PFOS from the community’s drinking water. This well site produces approximately 60 percent of the water within the Port Washington Water District’s service territory, including St. Francis Hospital.

PWWD will be hosting three (3) public forums/ information sessions regarding this topic and encourage District consumers to attend one of the sessions to learn more about the topic.  Each of the sessions will be conducted through a webinar lead by the Port Washington Water District.  Q&A will be held at the end of each session.

Session #1:

July 23, 2020 • 10:00 a.m.

Please click the link below to join the webinar:

Meeting Link:
Password:  353377


Session #2:

July 23, 2020 • 6:30 p.m.

Please click the link below to join the webinar:

Meeting Link:
Password:  964449


Session #3:

July 27, 2020 • 12:00 p.m.

Please click the link below to join the webinar:

Meeting Link:
Password:  526533

The spread of the coronavirus represents an unprecedented situation. The Port Washington Water District has been proactive in addressing the situation and adhering to the conditions of the state of emergency for the public wellbeing.

  1. Your water supply is safe from COVID-19: the coronavirus is not waterborne.
    Operations will continue as normal and water flow, water pressure and water services have not been interrupted by this crisis.
  2. The office is closed to the general public until further notice.
  3. Paying Water Bills:
    Electronic payments can be made by visiting our ‘Online Bill Pay’ web page.
    Check payments for water bills can be left at any time in our drop box located at the front door of our office:
    38 Sandy Hollow Road
    Port Washington, NY 11050
  4. District personnel will not enter any home unless it is an absolute necessity.
  5. It is imperative to be vigilant and obey good hygiene practices. For more information about recommended practices and tips for avoiding the coronavirus, visit the Center for Disease Control’s website:

If you have questions or concerns, call us during normal business hours:
Monday thru Friday 8:00 a.m. – 4:00 p.m. at (516) 767-1145.


Board of Water Commissioners
Port Washington Water District

In accordance with Federal and State regulations, the Port Washington Water District produces an Annual Drinking Water Quality Report. This in-depth report is filled with important information regarding water quality, cost, sources, treatment and more. The most recent Drinking Water Quality Report can be found on our Water Quality page and can be viewed online as a PDF.

Cold weather and heavy snow can certainly effect your home or business. Extreme weather conditions may lead to pipes freezing and eventually bursting.  Here are a few winterizing tips that you can apply during the winter season to help avoid devastating damages:

  1. Identify the pipes that will be most affected or most vulnerable to freezing…inside and outside of your home or business. Pipes in unheated areas in your home or business can become problems in cold weather. Insulate all water pipes in unheated areas to prevent freezing and subsequent thawing and bursting.  Foam insulation works well. This insulation can also reduce the amount of water that must be run before hot water is discharged from faucet or showers.
  2. If you see a leak, don’t hesitate to fix it.  If you cannot fix the leak yourself, call a professional plumber to remedy the problem before it becomes a major expense.
  3. To further safeguard pipes, especially in uninsulated areas, open any cabinet doors under sinks, particularly those located on outside walls. This allows the warmer room air to help prevent freezing.
  4. Disconnect and drain all outside hoses to prevent freezing.  Outdoor hoses should be stored where they will not freeze to prevent cracking.  Replacing hoses can be expensive!
  5. Turn off the water that leads to the spigots outside your house.  Drain the lines and leave the spigots open during the winter.
  6. Foam insulation covers are available for outside spigots.  They are inexpensive and can be extremely helpful.
  7. Shut down and thoroughly drain all lawn irrigation systems. Check meter pit covers to assure that they are securely bolted down and intact.  If you don’t feel comfortable doing it yourself, call in a professional.
  8. Attention snowbirds! If you are snow birding to warmer climates, or going away for a lengthy time during the winter, consider shutting off your water pump and water heater.

As many residents may already be aware from previous community meetings and communications, Port Washington Water District successfully replaced the Beacon Hill water tower in November 2018. The previous water tower reached the end of its useful life and a full tank replacement was determined to be the best and most cost-effective option for the community. The tank replacement project will safeguard the continued health, safety and sustainability of the District’s water supply and distribution system.

Water tanks designed today are more resilient, easier to maintain and better equipped to optimize water pressure during times of peak demand and fire emergencies.

The Board of Commissioners appreciates the cooperation and understanding of the community.

In accordance with Federal and State regulations, the Port Washington Water District produces an Annual Drinking Water Quality Report. This in-depth report is filled with important information regarding water quality, cost, sources, treatment and more. The most recent Drinking Water Quality Report can be found on our Water Quality page and can be viewed online as a PDF.

In an effort to better serve our consumers with information and timely news, we’re proud to launch our new website! Now you can easily access the District’s site by smartphone, tablet and desktop.

The new site features an upgraded “News” section that will be updated regularly with the latest developments throughout the District. Navigational features also include information on “Billing,” “Conservation” and “Current Projects“.

The site will also provide information regarding ordinances, public notices, fact sheets and soon consumers will be able to pay their bill online through an easy-to-access payment system.

The new, responsive website was designed and developed to provide a more streamlined, user-friendly experience for consumers. “It was important to the District that we stay up to date with emerging technologies and provide easy access to pertinent information and services. Our goal is to provide a valuable tool and reliable resource for all consumers,” commented Commissioner Peter Meyer.